How should medical receptionist respect patients privacy?
i dont think its fair for a doctor's receptionist to voice distinctly all your medical info in a crowded medical bureau so all other patients thats waitin can hear it also the other nurses and and receptionist, i recently go to the dentist, to get some work done before getting it done this women have my xray sheet held up lookin at it before all other patients, recounting out loud i mean markedly loud what teeth needs to be done, and how much the proceedures were going to cost after ask me can i afford that, i was so embaressed, thats my privacy and dont wont everyone knowing my business, i never told her i could not afford the dental work she just said it after giving me estimates gosh is that right? she parley so loud, its like really annoying she tells adjectives ur details and everything some patients were even laughing is that right for receptionist to tell adjectives ur business in front of everyone like that? the other insurance receptionist be talking very hugely low tones with her patients whats wrong with that women i feel like slapping the xxxx out of her and makes me consistency not to even go to the dentist office. i own another appointment next week how should i handle it ? should i be rude are what? as she so rude to me...
Answer: If you close to that dentist--i would complain to him/her. If not--file a complaint so it does not happen to others and find another dentist..
You should speak to your dentist and let him/her know that this situation made you humiliated and that you would prefer to have any further discussions of this kind surrounded by private. They can't fix a problem if they don't know about it. I'm sure your dentist will see to it that in the adjectives they call you back to discuss your procedures and wage arrangements. Good Luck!